Now In: Policies

Rose City Gallery Policies

Privacy
We do not sell, lease, or rent our personally identifiable customer information to anyone outside the Rose City Galleries, Inc. When a sale is made on our Web Site, the order comes directly to our Portland Gallery so that follow-up custom framing and consultative services may be provided..

Although we do not sell, lease or rent personally identifiable information about our customers, Rosecitygalleries.com will not send personally identifiable information about you to other companies or people unless: we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of Rose City Galleries to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist you or us.)

Our Site
This privacy policy applies only to Rosecitygalleries.com. Users of this site should be aware that through links they could be directed to other sites that we do not control. Rosecitygalleries.com has no control over the privacy policies or practices of any other site we may offer you a link to, and Rosecitygalleries.com is not responsible for the privacy practices or the content of those Web sites. Rosecitygalleries.com takes no responsibility for the products, services, policies or actions of third parties or the content of third party Web sites. In addition, Rosecitygalleries.com will not censor or edit the content of sites on the World Wide Web. We encourage you to be aware when you are leaving our site and to read the privacy policies of each Web site you visit.

Security
In the shopping cart and other areas where secure transactions take place, this site uses industry-standard SSL-encryption to protect data transmissions. This means your personal information is never transmitted across the internet without being encrypted in a scrambled code that can only be unencrypted by our server.

All Artwork is Protected by Copyright. Artwork images on this Website that are published by The Thomas Kinkade Company, Cao Yong Editions and Somerset House Publishing, Inc. are protected by the Copyright Laws of the United States and International Copyright Law. It is illegal to copy or use these images for any purpose without the express permission of these publishers.

Shipping Information

Domestic Shipping:All (Giclee, Canvas or Print) orders shipped within the Continental U.S. are shipped Federal Express ground unless otherwise specified or requested. Domestic Freight rates are automatically calculated by the Web site software for each order.

International Shipments: All international shipments will be shipped freight, duty, and tax collect.

Rush Orders: In certain cases, rush orders can be processed. These are by special request and you should call us. We appreciate working with you and pledge to give you our very best in service. We guarantee your satisfaction.

Returns

Orders may be cancelled or changed within 3 days of order date. Any order, with the exception of one damaged in shipping, cancelled after the 3-day approval time will be subject to a 15% restocking fee.

All sales of Secondary Market Images are final.